IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management
Advanced · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Threat Detection, Endpoint Security, Hardening, Firewall, Cybersecurity, Network Security, Cyber Attacks, Cyber Security Strategy, Cyber Operations, Authorization (Computing), Security Controls, Network Monitoring, Data Security, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prometheus (Software), Kubernetes, Grafana, Scalability, Capacity Management, System Monitoring, Cloud-Native Computing, Performance Tuning, Memory Management, Dashboard Creation, Query Languages, Distributed Computing, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Prometheus (Software), Version Control, Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux, Linux Commands, Linux Administration, Cloud Computing Architecture, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Virtual Machines, Firewall, Virtualization, Knowledge of Apple Software, File Management, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Auditing, Compliance Reporting, Document Management, Business Process Improvement, Compliance Management, Governance, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Event Monitoring, Performance Tuning, Incident Response, Continuous Monitoring, Query Languages, Incident Management, Root Cause Analysis, Technical Documentation, Data Analysis, Data Storage
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Red Hat Enterprise Linux, Linux Administration, Operating System Administration, Linux Servers, Hardening, Linux, Package and Software Management, Systems Administration, System Configuration, Linux Commands, System Monitoring, Servers, Security Controls, User Provisioning, Patch Management, Network Performance Management, Computer Security, Firewall, Cyber Security Assessment, Network Infrastructure
Intermediate · Course · 1 - 4 Weeks