IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Branding, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Stakeholder Engagement, Stakeholder Analysis, Brand Management, Consumer Behaviour, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Enablement, AI Integrations, Business Analytics, AI literacy, Data Storytelling, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Augmented and Virtual Reality (AR/VR)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Validation, Google Sheets, Spreadsheet Software, Data Analysis, Data Synthesis, Data Manipulation, Analytical Skills, Consolidation, Excel Formulas, Query Languages, Pivot Tables And Charts, Data Quality, SQL, Data Integration, Data Transformation, Database Management, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), User Experience Design, UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Web Design, React.js, Responsive Web Design, User Centered Design, User Experience, Design Elements And Principles, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI literacy, Human Resource Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Diagram Design, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Data Wrangling, Restful API, Image Analysis, Software Visualization, Data Manipulation, Jupyter, Computer Programming
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, AI powered creativity, Multimodal Prompts, LLM Application, AI literacy, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: JSON, Javascript, JavaScript Frameworks, Software Testing, Unit Testing, Scripting, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Scripting Languages, Data Validation, Data Structures, Network Protocols, Verification And Validation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: End User Training and Support, Training and Development, Collaborative Software, Technical Documentation, Content Management Systems, Technical Communication, Technical Support, Document Management, Document Control, Software Development Life Cycle
Intermediate · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Incident Response, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Incident Management, Business Continuity Planning, Penetration Testing, Cloud Services, Business Continuity, Cloud Deployment, Security Controls, System Configuration, Generative AI, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months