IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Prompt Engineering Tools, Cloud Deployment, Cloud Computing, Cloud Solutions, Prompt Patterns, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Network Planning And Design
Intermediate · Professional Certificate · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI powered creativity, Artificial Intelligence, Expense Reports, Large Language Modeling, Data Ethics, Responsible AI
Beginner · Specialization · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Systems Development Life Cycle, Cloud Deployment, Software Development Life Cycle, Server Side, Istio, Software Architecture, Node.JS, React Redux, Application Deployment, Restful API, Kubernetes, Database Design, CI/CD, Cloud-Native Computing, Responsive Web Design, Git (Version Control System), Ajax, Javascript, Azure DevOps, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Public Key Infrastructure, Encryption, Cryptography, IT Security Architecture, Network Security, Cybersecurity, Endpoint Detection and Response, Cyber Attacks, Cryptographic Protocols, Network Architecture, Advanced Encryption Standard (AES), Key Management, Data Encryption Standard, Application Security, Data Security, Information Technology, Cyber Security Strategy, Authentications, Penetration Testing, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Language, Web Design, HTML and CSS, Verification And Validation, Web Design and Development, Cloud Hosting, Web Development, Front-End Web Development, Web Content, Web Development Tools, GitHub, Semantic Web, Responsive Web Design, Integrated Development Environments, Web Servers, Servers, Cascading Style Sheets (CSS), Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Power BI, Data Analysis, Timelines, Data Management, Data Wrangling, Data Entry, Data Presentation, Data Manipulation
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Optimization, Marketing Strategy and Techniques, Goal Setting, Key Performance Indicators (KPIs), Search Engine Optimization, Brand Strategy, Content Scheduling, Strategic Marketing, Content Creation, Marketing Channel, Customer Insights, Writing and Editing, Writing, Selling Techniques, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Social Media Campaigns
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
Beginner · Course · 1 - 3 Months