IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Decision Making, Game Theory, Strategic Decision-Making, Strategic Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Software Architecture, Full-Stack Web Development, Software Design, Web Design and Development, Web Development, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Web Language, Python Programming
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Political Sciences, Policy Analysis, Social Justice, Social Studies, Public Policies, Economics, Policy, and Social Studies, Social Sciences, Law, Regulation, and Compliance, Governance, Sociology, Ethical Standards And Conduct, Liberal Arts, Socioeconomics, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Intercultural Competence, Stakeholder Management
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Fine-tuning, LLM Application, Model Training, Model Deployment, Python Programming, Scalability, Model Optimization, Machine Learning, Model Evaluation, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Data-Driven Decision-Making, Analytics, Workflow Management, Data Science, Advanced Analytics, Analytical Skills, Business Solutions, Technical Communication, Process Design, Project Management, Communication, Stakeholder Communications, Machine Learning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Test Script Development, Application Development, Transaction Processing, Emerging Technologies, Application Design, Application Frameworks, Cryptographic Protocols, Web Development Tools, Network Protocols, Program Development, Distributed Computing, Cloud Platforms, Computing Platforms, Development Environment, Integrated Development Environments, Programming Principles
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, JavaScript Frameworks, UI Components, Web Applications, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Troubleshooting, IT Security Architecture, Information Systems Security, Cloud Management, Computer Networking, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Network Architecture, Network Protocols, Lightweight Directory Access Protocols, Technical Support and Services, Package and Software Management
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Radiology, Diagnostic Radiology, Patient Education and Support, Mammography, Radiation Therapy, Molecular Biology, Diagnostic Tests, X-Ray Computed Tomography, Clinical Trials, Molecular, Cellular, and Microbiology, Capillary, Pain Management, Preventative Care, Treatment Planning, Hemodynamics, Drug Development, Cell Biology, Biology
Beginner · Specialization · 3 - 6 Months