IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Command-Line Interface, Network Security, Operating Systems, Information Technology Operations, Network Support, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Mobile Security, System Support, Linux, Network Troubleshooting, Technical Support, Software Installation, Help Desk Support, Firewall, Malware Protection, Encryption
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, User Accounts, Data Storage Technologies, User Provisioning, Operating Systems, Data Storage, Information Technology Operations, Security Controls, Software Installation, Desktop Support, Microsoft Windows, System Configuration, Linux, Information Systems Security, Systems Administration, Performance Tuning, IT Infrastructure, Mac OS, Information Technology, Group Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Computing Platforms, Computer Programming, Python Programming, Application Development, System Software, Linux, Application Design, Microsoft Windows, Mac OS, Package and Software Management, Open Source Technology, Software Development
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support and Services, Technical Support, Help Desk Support, Interviewing Skills, Solution Architecture, Amazon Web Services, Client Support, Issue Tracking, Cloud Applications, Cloud Computing Architecture, Customer Support, Web Presence, Customer and Client Support, Cloud Computing, Cloud Services, Professional Networking, Recruitment, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Monitoring, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, User Accounts, Service Management, OS Process Management, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Virtualization and Virtual Machines, Network Administration, Virtual Machines, General Networking, Virtualization, Computing Platforms, Network Troubleshooting, Network Support, Network Security, Cloud Computing, Security Controls, Networking Hardware, Virtual Private Networks (VPN), Mobile Security, Local Area Networks, Information Technology Operations, Firewall, Hardware Troubleshooting, Information Systems Security
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, General Networking
Beginner · Course · 1 - 4 Weeks