IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Politècnica de València
Skills you'll gain: Social Media Management, Security Software, Information Privacy, Cyber Attacks, Cybersecurity, Information Technology, Malware Protection, Content Creation, Digital Advertising, Online Advertising, Social Media Content, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, Email Security, Social Media Marketing, E-Commerce, Web Presence
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Tensorflow, Cloud Computing, Statistical Machine Learning, Machine Learning Software, Classification Algorithms, Applied Machine Learning, Machine Learning Methods, Python Programming, Model Training, Data Preprocessing, Data Science, Machine Learning, Model Evaluation, Model Optimization, Scientific Visualization
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Network Planning And Design, Identity and Access Management, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Public Cloud, User Provisioning, Network Architecture, Virtual Networking, Cloud Infrastructure, Cloud Services, User Accounts, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, AI Integrations, Agentic Workflows, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Empathy, Diversity Training, Intercultural Competence, Cultural Sensitivity, Workplace inclusivity, Social Justice, Cultural Diversity, Social Impact, Self-Awareness, Innovation, Productivity
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Risk Management Framework, Security Management, Vulnerability Management, IT Management, Risk Mitigation, Cybersecurity, Operational Risk, Cyber Security Strategy, Security Controls, Information Technology
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Strategic Thinking, Trend Analysis, Storytelling, Adaptability, Market Opportunities, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Business Intelligence, Databases, Relational Databases, Database Theory, Database Architecture and Administration, Database Management, Data Integrity, Data Analysis, Query Languages, Data-Driven Decision-Making, Analysis, Diagram Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, SQL, Relational Databases, Database Development, Databases, Database Management, Data Modeling, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Theory, Database Management, Database Development, SQL, Databases, Data Integrity, Data Modeling, Data Management, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Management, Query Languages, Relational Databases, Database Development, Database Management Systems, Database Architecture and Administration, Databases, Database Design, Data Access, Data Analysis, Data Integrity, Data Manipulation, User Accounts
Intermediate · Course · 1 - 4 Weeks