IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Event Monitoring, Cloud Technologies, Cloud Storage, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Dashboard Creation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Interviewing Skills, Agile Product Development, Action Oriented, Program Management, LinkedIn, Portfolio Management, Workflow Management, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Networking Hardware, Service Management, Identity and Access Management, Linux, Linux Commands, Incident Response, Network Security, Cybersecurity, TCP/IP, Linux Administration, Network Protocols, Cloud Computing Architecture, Computer Security Incident Management, Cyber Attacks
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Systems Development Life Cycle, Software Development Life Cycle, Stakeholder Engagement, Team Motivation, Software Architecture, Project Management Life Cycle, Resource Management, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Audit Working Papers, Change Control, Internal Auditing, Systems Development, Auditors Report, Risk Management, Risk Control, FinTech, Change Management, Risk Mitigation, Emerging Technologies, Project Implementation, Development Environment
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Data Storage Technologies, Dashboard Creation, Data Storage, Hardware Troubleshooting, Network Support, Hardware Architecture, Generative AI, Data Management, Operating Systems, Data Maintenance, Virtual Networking, Collaborative Software, System Support, System Configuration, TCP/IP, Cloud Computing Architecture, Cloud Computing, Security Controls, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, Cybersecurity, OSI Models, Cyber Attacks, Network Security, Network Protocols, Microsoft Windows, Computer Networking, Operating Systems, Lightweight Directory Access Protocols, Desktop Support, Technical Support, Technical Support and Services, System Support
Beginner · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
Intermediate · Specialization · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives
Mixed · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology
Intermediate · Course · 1 - 3 Months