Communicating During Global Emergencies

Communicating During Global Emergencies

Instructors: Dabney P. Evans, PhD, MPH

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3 modules

Gain insight into a topic and learn the fundamentals.

362 reviews

Intermediate level

Some related experience required

Flexible schedule

8 hours to complete

Learn at your own pace

97%

Most learners liked this course

3 modules

Gain insight into a topic and learn the fundamentals.

362 reviews

Intermediate level

Some related experience required

Flexible schedule

8 hours to complete

Learn at your own pace

97%

Most learners liked this course

Skills you'll gain

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Shareable certificate

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Assessments

3 assignments¹

AI Graded see disclaimer

Taught in English

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There are 3 modules in this course

In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.

During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.

What's included

5 videos5 readings1 assignment1 peer review

5 videosTotal 23 minutes

Welcome to the Course!2 minutes
CERC and How Communicating During a Crisis Is Different11 minutes
Six Principles4 minutes
Message and Audience6 minutes
Wrap-Up1 minute

5 readingsTotal 94 minutes

Course Outline and Grading Information2 minutes
CERC Manual40 minutes
Six Principles [Handout]2 minutes
Understanding Your Audience40 minutes
Tips for Response Workers10 minutes

1 assignmentTotal 30 minutes

Practice30 minutes

1 peer reviewTotal 40 minutes

Considering Audience Needs and CERC Principles40 minutes

In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.

What's included

5 videos2 readings1 assignment1 peer review

5 videosTotal 13 minutes

Welcome to Week 2!1 minute
Including Communication in Emergencies2 minutes
Process of Emergency Risk Communications Planning4 minutes
Applying Your Emergency Risk Communications Plan5 minutes
Wrap-Up1 minute

2 readingsTotal 70 minutes

9 Steps of Crisis Response10 minutes
Crisis Communication Plan Resources60 minutes

1 assignmentTotal 30 minutes

Practice30 minutes

1 peer reviewTotal 40 minutes

Considering Components and Application of a Crisis Communication Plan40 minutes

During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.

What's included

6 videos5 readings1 assignment1 peer review

6 videosTotal 28 minutes

Welcome to Week 3!1 minute
Transparency and First Announcement7 minutes
Communication Coordination6 minutes
Listening Through Dialogue4 minutes
Information Dissemination8 minutes
Wrap-Up1 minute

5 readingsTotal 61 minutes

Core Responsibilities [Handout]1 minute
Three Questions5 minutes
Two-Way Communication5 minutes
WHO Resources20 minutes
[Handouts]30 minutes

1 assignmentTotal 30 minutes

Practice30 minutes

1 peer reviewTotal 40 minutes

Considering IHR Components and Information to Include in Communications40 minutes

Instructors

Instructor ratings

(79 ratings)

Dabney P. Evans, PhD, MPH

Emory University

3 Courses44,039 learners

Offered by

Emory University

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Reviewed on Apr 30, 2022

This course has provided students a very intersting insight while connecting communication and emergency control together.

Reviewed on Aug 13, 2020

Video lessons are high quality, it is easy to understand and very interesting. I believe that this course is really good for people who work or plan to work in Security sector.

Reviewed on Apr 28, 2020

I enjoyed this taking this course and found the information to be useful in any emergency, not just global ones. I have already begun using some the techniques and they have proven to be helpful.

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