This course gives you practical access to the transformative power of Generative AI through real-world business applications. You'll learn how to evaluate and select the right AI tools, master prompt engineering to extract high-quality insights, and automate routine workflows like email management and data structuring. We'll also cover AI-driven content creation, personalized marketing strategies, customer experience transformation with Copilot, and data-driven decision-making for competitive advantage.

Generative AI for Business

Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Evaluate, select, and master the most effective Generative AI tools and foundation models for your specific business needs
Design powerful prompts and automate workflows to streamline operations, from email management to content creation and customer support
Leverage AI-driven insights for strategic decision-making, marketing innovation, and competitive advantage across your organization
Skills you'll gain
- Business
- AI Enablement
- Responsible AI
- Business Marketing
- Customer experience strategy (CX)
- Email Automation
- AI Product Strategy
- AI Personalization
- Business Logic
- Personalized Campaigns
- Business Strategy
- Generative AI Agents
- Microsoft Copilot
- Data-Driven Decision-Making
- Prompt Engineering Tools
- Business Process Improvement
Tools you'll learn
Details to know

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Recently updated!
April 2026
Assessments
6 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

There are 7 modules in this course
Instructor
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