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Learner Reviews & Feedback for Operations and Process Management by Illinois Tech

4.8
stars
203 ratings

About the Course

The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity....

Top reviews

SA

Sep 1, 2024

It was such a thorough course giving so much of insights on different angles of leading a business. A must for every operations manager to attend.

MM

Nov 29, 2024

The instructor was fantastic and the course material was very useful!

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51 - 53 of 53 Reviews for Operations and Process Management

By Mark B

•

Jan 29, 2026

There was effectively no IT support,, it took me over 25 hrs to get access. The questions can be vague. Eight hours to redo a test is ridiculous. They want verification with a license and facial recognition (didn't realize we were in police state). In an advertising video for another class, it gets the story of David and Goliath wrong (pick up a bible)

By Norberth A

•

May 13, 2026

Though the content is good but delivery is heavily text-based. Too little images used for demonstration. Visuals are easier to learn with. Again, too much text.

By Sobhish t

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Oct 29, 2024

I didn't find this course very engaging.