This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in the field of IT support.

Introduction to Computers

Introduction to Computers
This course is part of multiple programs.

Instructor: Microsoft
88,740 already enrolled
Included with
1,077 reviews
Recommended experience
What you'll learn
Identify key computer components including CPU, memory, storage, and peripherals
Explain how operating systems manage processes, memory, and hardware interactions
Describe enterprise systems including servers, storage, and computing environments
Understand how security, hardware, and software work together in IT systems
Skills you'll gain
- OS Process Management
- Hardware Architecture
- Computer Hardware
- Servers
- Data Maintenance
- Information Technology
- Technical Support and Services
- Cybersecurity
- Computer Systems
- System Configuration
- Enterprise Security
- Solution Architecture
- Data Storage Technologies
- Computer Architecture
- Data Storage
- Data Loss Prevention
Tools you'll learn
Details to know

Add to your LinkedIn profile
16 assignments
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Microsoft

Explore more from Support and Operations
Status: Free Trial
Status: Free TrialMicrosoft

Birla Institute of Technology & Science, Pilani
Status: Free TrialMicrosoft
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
84.30%
- 4 stars
11.60%
- 3 stars
2.22%
- 2 stars
0.55%
- 1 star
1.29%
Showing 3 of 1077
Reviewed on Jul 29, 2024
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Reviewed on Dec 10, 2024
To basic, almost follows the google IT Cert path would like to see more up to date learning resources.
Reviewed on Jun 26, 2024
Details of the course in videos, readings, quizzes, and availability to review and retry; sets up a student to succeed. Thank you

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy

