This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
In an interactive manner, this course will help you, among other topics: get prepared for any negotiation; avoid traps; know how to prompt value-creating partnerships; structure an effective negotiation sequence; bargain in an efficient and respectful manner; overcome deadlocks; and much more! Indeed, negotiation is not simply about deciding who gets what now – it is first and foremost about creating productive, fair, and therefore long-term partnerships. This course guides you through innovative and proven approaches – “win-win…but not at any price”. Together with its specialization, this course will lead you towards high impact and sustainable negotiations at all levels, whether finding solutions to people management issues, sealing a deal on a sales package, or entering into high-level strategic or political negotiations involving multi-party stakeholders.
JL
The approach and methodology in the programme correspond with the wealth of information contained therein. This course is my best alternative dispute resolution experience so far.
DU
Great Course and very efficient reading material. I would suggest others who really want to get an in-depth knowledge of negotiation should definitely take this course.
TB
I liked the course. Basic level. The material was well organized and presented in short lessons. Easy to follow. Nice content and a really enjoyable/interesting homework.
EL
Thanks to the professor, I've learnt the important tools of the preparation plan in a negotiation and I'm looking forward to learn more about negotiations, deals and conflict resolutions!
DO
A good course to learn the essentials of Negotiations. However, more real case studies or enactments/reading material would have helped. Overall great experience.
VR
It gave an insight into how negotiation is everywhere!!! Getting to know the 10 preparation points of negotiation was really a eye opener. Thoroughly enjoy this course..
KM
I certanly recommend this course for beginners, but also experienced negotiators. Including good tipps and effective tools, this course helps you negotiate better. Very satisfied.
KG
The course was very fruitful. It help to make our actions during negotiation more structured. The lecturar has good speaking skills. Thank you for the course!
AA
The course was good, informative, but the area of development can be the quizzes and the peer assignments as they were not up to the mark. Overall, a good learning experience.
TN
The course is well prepared and it enriched my knowledge in negotiation. Now, I know that negotiation is everywhere, even though I can't negotiate everything. Thank you for the course
M
Very good , informative. It teaches technical maneuvering skill, people management, analytical skill, settlement process skills and the best part - it is taught is based on practical case studies.
C
Very highly stimulating and rewarding. The simple and affable style of Mr. Aurilien Colson makes the whole experience very interesting. Strongly recommended.
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I can't believe there are so many positive reviews for this course. The videos are short and concise, but every step is another '10-point process' to follow, or another '10-steps to an agreement'. The mandatory tests provide no feedback, and some rely on peer-assessment: if there are NO peers to assess, or to assess your own work, you cannot continue with the course, and there are no moderators or admins active either.
Most of the lectures consisted of the professor listing 10 steps for each subject. I have taken the Art of Negotiation, Negotiation Essentials, and How to Become a Principled & Persuasive Negotiator on Coursera. The latter (from Yale) is really the only one worth taking.
This course is extremely helpful for resolving the issues of daily life. I really enjoyed this course, it has helped me to guide many other to resolve their disputes in a better and productive way.
This course is horrible. It doesn't work for visual learners because all it is is a guy talking for 4-7 minutes at a time. i'm not even sure some of the test questions are accurate. Some questions might not have even been talked about in the course material so you are sifting through all 4 weeks of information to dissect what he said and how reinterpret it to answer the final exam questions.
The course is very good and provides a structured approach on how to negotiate efficiently however, to me it seems that the Quiz introduces some notions/definition that have not been covered in the course (ex linkage, white elephant.. in the Final Quiz)
I couldn't take it any longer...
This is the third negotiation course I have attended in Coursera, and the least productive one.
The problem lies in the instructor failure to produce examples from every-day life or their experience. This makes his lectures a monologue rather than a lesson: He is TELLING us, but not TEACHING us.
I wend through the first 2 weeks and then started skipping through the lectures of week 3. It's the same strategy time and again: he is telling us what to to and what to avoid, but without concrete examples.
Absolutely amazing course! I would be glad to go for another course of Professor Aurelien Colson, and to learn deeper communications, tactics, relationships parts, to work with cases. The course is very well structured and presented, very practical and has very useful real working methods. I have quite big experience in negotiations but anyway for me this course is very useful and is very precious and I'm going to implement it into my life. Strongly recommended!
Aurelien is literally an excellent instructor. Also, the video design, clarity, organization of material, is perfect. Besides, quizzes and assignments composition are entirely matched with the course
The course content was good - it provided a checklist for various phases in negotiation, and the content authors have certainly developed an interesting conceptual model for that checklist. My main problem with the course are (1) the material is very broad in scope - it may be clear to the instructor what they are talking about, but much of the content is superficial and not adequately explained for a beginning, (2) english is a second language for some of the people putting together the course, and despite this the authors rely on nuanced meanings of words in testing which are unfortunately only clear to them, and (3) during the testing, the course authors take "leaps," sometimes using terms or concepts not introduced in the material as answers to questions, which makes it very difficult for the student to figure out what they are thinking.
A very well-structured program, provides so many details in a very systematic approach that enables you to remember all of them easily.
Especially the road-map of the preparation phase is great.
Thank you very much.
Rengin
As a beginner this course is easy to understand the fundamentals of negotiation. The course also makes it easier to understand the different components that makes up negotiation that are very subtle.
I have been doing sales and Negotiating for years, never felt confident. now after stated learning in detail on negotiating, and hopefully will continue learning the remaining course.
Thank you
The learning part was VERY helpful, but the tests were poorly worded and made me lose interest.
The lecturer is great and very clear. The tests are very difficult to understand because of not using common words for non-English native students. The internet connection is very-very bad only during tests, while during lectures are flawless.
Very poorly constructed course. Quiz sections are poorly constructed and offer little productive feedback. Lecturer is dry and appears disinterested in his own topic. Do not recommend. Find another course - there are plenty.
It has been a course that has helped me understand the subject that I did not know formally. I really liked the learning I got through each week, it was not easy for me to understand this topic. Now I understand that negotiating is something I do every day and at any time and I can be prepared for that moment, taking into account many more variables, thus expanding my options and overview of situations, people, and places.
It's one of the best negotiation course I have ever taken up. The methodology taught in this course is structured, relatable, and most of all, applicable in a real-world context. On top of that, the assignments are well thought through and engaging, looking forward to progress to the next course on International & Cross-Cultural Negotiation.
This is a must to take if you want to specialize negotiation. It is very insightful and love the pacing and the teachers on the videos. The assignments are also challenging enough to think harder, not to mention the graded and practice quizzes! Will definitely recommend to my friends.
This course is top notch, and for me it was eye-opening. It completely changed my vision about what negotiation is and what it entails. I have learned so much these past months; I look forward to keeping expanding my knowledge about negotiation. 100% recommended!
I confess I underestimated the fundamentals of negotiations and started this course on second module, but after I notice I was a bit lost with simple concepts, I came back to this module and got impressed, it is just amazing!