This course provides a thorough foundation in networking concepts, including LAN, WAN, WLAN, and both IPv4 and IPv6 addressing. You’ll master the setup and management of network devices, firewalls, DNS, and DHCP, ensuring seamless connectivity and robust security for any environment. The course also covers user and resource management, teaching you how to implement directory services like Active Directory and cloud platforms, configure group policies, and manage shared drives and cloud storage. You’ll gain practical skills in password management, multi-factor authentication, and verifying permissions to safeguard sensitive data. Hands-on lessons guide you through troubleshooting connectivity issues using essential commands and tools across Windows and Mac systems. By the end of this module, you’ll be equipped to support users, secure networks, and manage resources with confidence.
Cisco Certified Support Technician IT Support 100-140 Unit 6
Cisco Certified Support Technician IT Support 100-140 Unit 6
This course is part of Cisco Certified Support Technician IT Support - 100-140 Specialization
Instructor: Pearson
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Understand and configure networking fundamentals, including LAN, WAN, WLAN, IPv4, and IPv6.
Manage users, resources, and permissions using directory services, group policies, and cloud platforms.
Implement security best practices, including password management and multi-factor authentication.
Troubleshoot network connectivity and verify configurations using essential commands and diagnostic tools.
Skills you'll gain
- Multi-Factor Authentication
- TCP/IP
- Network Infrastructure
- Network Security
- Technical Support and Services
- General Networking
- Network Protocols
- Authorization (Computing)
- Local Area Networks
- Network Administration
- Computer Networking
- Lightweight Directory Access Protocols
- Network Troubleshooting
- Group Policy
- User Accounts
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
3 assignments
Taught in English
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Build your subject-matter expertise
This course is part of the Cisco Certified Support Technician IT Support - 100-140 Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
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