Coursera

Conjoint to Cluster: Survey Design and Segmentation Specialization

Coursera

Conjoint to Cluster: Survey Design and Segmentation Specialization

Master Survey Research From Design to Insight.

Build professional survey, segmentation, and research analytics skills from the ground up.

LearningMate

Instructor: LearningMate

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Design GDPR-compliant primary research studies, write unbiased survey questions with skip logic, and calculate statistically valid sample sizes.

  • Conduct qualitative interviews and AI-enhanced focus groups, applying thematic coding to synthesize findings into actionable business insights.

  • Segment customers using RFM models and buyer persona frameworks to identify high-value groups and optimize targeted marketing investments.

  • Apply conjoint analysis and no-code workflow automation to design sophisticated research studies and eliminate manual data management bottlenecks.

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Taught in English
Recently updated!

April 2026

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Specialization - 13 course series

Primary Research and GDPR Compliance

Primary Research and GDPR Compliance

Course 1, 2 hours

What you'll learn

  • Learners will outline the primary research process and apply GDPR-compliant consent procedures for ethical data collection.

Skills you'll gain

Category: Business Research
Category: Informed Consent
Category: General Data Protection Regulation (GDPR)
Category: Case Studies
Category: Market Research
Category: Research Methodologies
Category: Information Privacy
Category: Ethical Standards And Conduct
Category: Data Collection
Category: Compliance Management
Category: Business Ethics
Category: Data Capture
Category: Research
Category: Data Analysis
Category: Strategic Decision-Making
Category: Project Design
Category: Data Ethics
Category: Law, Regulation, and Compliance
Category: Research Design
Organize Research Data: File Management

Organize Research Data: File Management

Course 2, 2 hours

What you'll learn

  • Learners will apply a systematic approach to organize data by identifying data processing stages and applying standardized naming conventions.

Skills you'll gain

Category: File Management
Category: Data Literacy
Category: Document Management
Category: Data Governance
Category: Data Analysis
Category: Version Control
Category: File Systems
Category: Data Management
Category: Data Maintenance
Category: Data Quality
Category: Data Processing
Category: Data Cleansing
Category: Record Keeping
Category: Records Management
Govern and Evaluate Research Data Quality

Govern and Evaluate Research Data Quality

Course 3, 2 hours

What you'll learn

  • Master market forecasting and trend analysis. Learn to use historical data to predict demand and evaluate the strategic impact of emerging trends.

Skills you'll gain

Category: Business Development
Category: Key Performance Indicators (KPIs)
Category: Gap Analysis
Category: Performance Measurement
Category: Variance Analysis
Category: Business Planning
Category: Market Opportunities
Category: Business Strategy
Category: Performance Analysis
Design Smart Surveys with Skip Logic

Design Smart Surveys with Skip Logic

Course 4, 2 hours

What you'll learn

  • Learners will be able to design effective surveys with proper question types and skip logic to improve data quality and the respondent experience.

Skills you'll gain

Category: Survey Creation
Category: Case Studies
Category: User Research
Category: Qualitative Research
Category: User Feedback
Category: Data Collection
Category: Surveys
Category: Data Quality
Category: Research Design
Survey Samples: Size and Methods

Survey Samples: Size and Methods

Course 5, 2 hours

What you'll learn

  • Select appropriate sampling methods and calculate the statistically valid sample size to design reliable survey research.

Skills you'll gain

Category: Statistical Methods
Category: Sample Size Determination
Category: Sampling (Statistics)
Category: Decision Making
Category: Survey Creation
Category: Statistics
Category: Probability
Category: Data Collection
Category: Probability & Statistics
Category: Estimation
Category: Research Methodologies
Category: Research Design
Category: Business Research
Category: Quantitative Research
Category: Statistical Inference
Design and Analyze Impactful Market Surveys

Design and Analyze Impactful Market Surveys

Course 6, 3 hours

What you'll learn

  • Learners will design user-centered surveys with branching logic and analyze data using chi-square tests to uncover significant, actionable insights.

Skills you'll gain

Category: User Centered Design
Category: Stakeholder Communications
Category: Statistical Methods
Category: Storytelling
Category: Data Presentation
Category: Quantitative Research
Category: Data Collection
Category: User Feedback
Category: Statistical Hypothesis Testing
Category: Survey Creation
Category: Data Analysis
Category: Market Research
Category: Surveys
Category: Statistical Reporting
Category: Statistical Analysis
Category: Data Storytelling
Qualitative Research Interviews

Qualitative Research Interviews

Course 7, 1 hour

What you'll learn

  • Select appropriate qualitative methods and design a structured interview guide to uncover deep customer insights.

Skills you'll gain

Category: Qualitative Research
Category: Interviewing Skills
Category: Market Analysis
Category: Focus Group
Category: Customer Analysis
Category: Data Collection
Category: Business Research
Uncover Insights: AI-Driven Focus Groups

Uncover Insights: AI-Driven Focus Groups

Course 8, 2 hours

What you'll learn

  • Learners will design AI-enhanced focus group guides and analyze qualitative data to structure thematic insights for deeper user understanding.

Skills you'll gain

Category: User Feedback
Category: Qualitative Research
Category: Analysis
Category: Real Time Data
Category: Business Research
Category: Prompt Engineering
Category: Market Research
Category: Data Synthesis
Category: Discussion Facilitation
Category: Generative AI
Category: Artificial Intelligence
Category: Focus Group
Category: Data Analysis
Category: AI Integrations
Category: Customer Insights
Category: Design Research
Summarize and Evaluate Ethical AI Insights

Summarize and Evaluate Ethical AI Insights

Course 9, 2 hours

What you'll learn

  • Master AI-driven qualitative analysis and ethical data practices. Learn to summarize data with LLMs and critically evaluate synthetic data use.

Skills you'll gain

Category: Data Ethics
Category: Key Performance Indicators (KPIs)
Category: Business Development
Category: Prompt Engineering
Category: LLM Application
Category: Personally Identifiable Information
Category: Responsible AI
Category: Market Opportunities
Category: Data Synthesis
Category: Qualitative Research
Category: Performance Measurement
Category: Information Privacy
Category: Data Integrity
Category: Business Planning
Category: Large Language Modeling
Category: Performance Analysis
Category: AI literacy
Category: Business Strategy
Category: Gap Analysis
Category: Variance Analysis
Identify Buyer Segments with Data Analytics

Identify Buyer Segments with Data Analytics

Course 10, 2 hours

What you'll learn

  • Define buyer personas and analyze cross-tabulated data to identify and summarize key customer segments for targeted business strategies.

Skills you'll gain

Category: Persona Development
Category: Data Analysis
Category: Target Market
Category: Persona (User Experience)
Category: Data-Driven Marketing
Category: Customer Insights
Category: Data-Driven Decision-Making
Category: Customer Analysis
Category: Marketing Analytics
Category: Descriptive Analytics
Category: Data Synthesis
Category: Pivot Tables And Charts
Category: Data Literacy
Category: Market Research
Category: Target Audience
Category: Statistical Reporting
Segment Customers, Boost Profitability

Segment Customers, Boost Profitability

Course 11, 2 hours

What you'll learn

  • Segment customers with RFM to find high-value groups and measure campaign profitability lift to optimize marketing investments.

Skills you'll gain

Category: Return On Investment
Category: Marketing Effectiveness
Category: Customer Analysis
Category: Marketing Analytics
Category: Target Audience
Category: Data-Driven Decision-Making
Category: Growth Strategies
Category: Customer Retention
Category: Customer Insights
Category: Marketing Strategies
Category: Customer Relationship Management
Category: Spreadsheet Software
Category: Data-Driven Marketing
Category: Data Transformation
Category: Marketing Budgets
Automate Surveys for Smart Market Insights

Automate Surveys for Smart Market Insights

Course 12, 2 hours

What you'll learn

  • Design efficient conjoint analysis studies and build automated data workflows to gain faster, sophisticated market insights.

Skills you'll gain

Category: Workflow Management
Category: No-Code Development
Category: Automation
Category: Process Design
Category: Real Time Data
Category: Product Strategy
Category: Consumer Behaviour
Category: Strategic Marketing
Category: Data Integration
Category: Cloud-Based Integration
Category: Product Design
Category: Business Process Automation
Category: Quantitative Research
Category: Customer Insights
Category: Decision Making
Category: Customer Analysis
Category: Market Analysis
Category: Data Quality
Category: Survey Creation
Category: Market Research
Measure Research Impact: Eye-Tracking to ROI

Measure Research Impact: Eye-Tracking to ROI

Course 13, 2 hours

What you'll learn

  • Apply eye-tracking to generate heat-maps and calculate research ROI, demonstrating the business value of primary research insights.

Skills you'll gain

Category: Cost Benefit Analysis
Category: Return On Investment
Category: Data Storytelling
Category: Statistical Visualization
Category: Performance Analysis
Category: Data-Driven Decision-Making
Category: User Research
Category: Financial Analysis
Category: Heat Maps
Category: Consumer Behaviour
Category: Business Metrics
Category: Data Analysis
Category: Cost Management
Category: Business Research
Category: Market Research
Category: Data Presentation
Category: Research

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Instructor

LearningMate
275 Courses25,774 learners

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