Designing for User Experience

This course is part of Microsoft UX Design Professional Certificate

Instructor: Microsoft

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5 modules

Gain insight into a topic and learn the fundamentals.

110 reviews

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

5 modules

Gain insight into a topic and learn the fundamentals.

110 reviews

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

Skills you'll gain

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Assessments

31 assignments

Taught in English

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This course is part of the Microsoft UX Design Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

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There are 5 modules in this course

In this course, learners will analyze user needs and research and use those insights to make design choices. They will review design ideation techniques and use Design Thinking to generate create storyboards, user flow diagrams, and journey maps. Last, they will use information architecture principles to organize content for intuitive navigation.

This module focuses on the "Empathize" stage of the design thinking process. Learners will explore the importance of user research, various research methods, and how to build empathy with users through research data.

What's included

9 videos8 readings6 assignments

9 videosTotal 38 minutes

Introduction to designing for user experience2 minutes
The power of user research5 minutes
The user research iceberg2 minutes
Choosing the right user research method7 minutes
From persona to plan: Building your user research strategy5 minutes
From data to insights: Analyzing user research findings5 minutes
The empathy gap3 minutes
Building an empathy map5 minutes
Why user research matters wrap up3 minutes

8 readingsTotal 70 minutes

Designing for User Experience syllabus5 minutes
UX Glossary5 minutes
The user research revolution10 minutes
The art of user interviews: Unlocking user insights10 minutes
Uncovering hidden needs: A user research case study10 minutes
Uncovering the unexpected: How user research fuels growth10 minutes
Crafting user personas for UX design10 minutes
Empathy mapping in action: A case study10 minutes

6 assignmentsTotal 120 minutes

Understanding user behavior30 minutes
User research and empathy building30 minutes
Why user research matters15 minutes
Unveiling user needs: Research methods15 minutes
Activity: Unveiling the patterns15 minutes
User personas as a bridge to user needs15 minutes

This module focuses on Stage 2 ("Define") of the Design Thinking process, where we translate research insights into actionable user needs to guide design decisions.

What's included

7 videos4 readings6 assignments

7 videosTotal 29 minutes

Module introduction: User needs assessment2 minutes
Transforming research data into user needs6 minutes
The user needs compass2 minutes
Analyzing user research findings with affinity diagramming6 minutes
Transforming insights into user needs5 minutes
How a UX case study reveals user needs5 minutes
User needs assessment wrap up2 minutes

4 readingsTotal 40 minutes

Why user needs matter in UX design10 minutes
Techniques for uncovering insights from research data10 minutes
User needs vs. wants10 minutes
Learning from user research10 minutes

6 assignmentsTotal 150 minutes

Project: Needs assessment through research planning60 minutes
User needs assessment30 minutes
The power of user needs15 minutes
Activity: Identifying the needs15 minutes
From data to insights15 minutes
Translating insights into needs15 minutes

This module dives into the creative exploration stage of the design thinking process – "Ideate." Here, learners will explore various techniques to generate a multitude of solutions based on the user needs identified in the previous module.

What's included

28 videos15 readings7 assignments

28 videosTotal 118 minutes

Module introduction: Introduction to design ideation2 minutes
Understanding the ideation process4 minutes
Expert insights: Ideation techniques7 minutes
The brainstorm bust3 minutes
Facilitating successful ideation workshops7 minutes
Brainstorming with mind maps5 minutes
Exploring creative constraints in ideation3 minutes
AI-powered user research with Edge CoPilot4 minutes
AI for prototyping: How it can save you time6 minutes
AI prompt engineering6 minutes
Selecting the best ideas6 minutes
Using PowerPoint to share your ideas4 minutes
Select a presentation type2 minutes
Build a presentation4 minutes
Format text boxes3 minutes
Insert shapes3 minutes
Edit objects5 minutes
Format objects3 minutes
Group objects1 minute
Create a table6 minutes
Format a table3 minutes
Add Video to a presentation4 minutes
Review compatibility and accessibility4 minutes
Apply transitions5 minutes
Create and manage sections5 minutes
Modify slide masters and slide layouts7 minutes
Add hyperlinks and action buttons3 minutes
Design ideation wrap up3 minutes

15 readingsTotal 150 minutes

The power of divergent thinking10 minutes
The power of ideation: Generating creative solutions10 minutes
A toolbox of ideation techniques10 minutes
AI tools every UX designer should know10 minutes
Criteria for evaluating ideas10 minutes
Collaborating to refine your design ideas10 minutes
Experimentation and iteration in user-centered design10 minutes
Exercise: Navigating the PowerPoint 365 user interface10 minutes
Exercise: Laying out a presentation10 minutes
Exercise: Inserting images10 minutes
Exercise: Modifying SmartArt10 minutes
Exercise: Animating objects10 minutes
Exercise: Customizing animations 10 minutes
Exercise: Comparing and reviewing a presentation10 minutes
Exercise: Creating a custom slide show10 minutes

7 assignmentsTotal 165 minutes

Design ideation30 minutes
Introduction to design ideation15 minutes
Ideation techniques15 minutes
Activity: The filtering process15 minutes
Filtering ideas15 minutes
Presenting ideas15 minutes
Project: Design a solution for your target audience's needs60 minutes

This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture.

What's included

10 videos3 readings4 assignments

10 videosTotal 39 minutes

Module introduction: Introduction to storytelling in UX2 minutes
The power of storytelling in UX design6 minutes
From user journey to storyboard3 minutes
Building a storyboard with Figma4 minutes
Introduction to storyboarding and user flow diagrams2 minutes
Real-world examples of storyboards, user flows, and journey maps5 minutes
Creating effective storyboards6 minutes
Best practices for storyboarding in UX design3 minutes
Storyboarding success: A case study5 minutes
Storyboarding wrap up2 minutes

3 readingsTotal 30 minutes

The UX storytelling framework10 minutes
Differentiating user flow diagrams vs. user journey maps10 minutes
Anatomy of a great storyboard10 minutes

4 assignmentsTotal 180 minutes

Project: Storyboard for the grocery shopping app!120 minutes
Storyboarding30 minutes
Introduction to storytelling in UX15 minutes
Storyboards, user flows, and journey maps15 minutes

This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture. A three-hour training program will be outlined, incorporating various content formats to engage learners for a minimum of 45 minutes per lesson.

What's included

11 videos8 readings8 assignments

11 videosTotal 47 minutes

Module introduction: Introduction to information architecture2 minutes
Information architecture in action6 minutes
IA in Practice7 minutes
Identifying user needs for IA5 minutes
Conducting a content inventory3 minutes
The power of card sorting2 minutes
Card sorting in action2 minutes
Designing effective navigation systems4 minutes
Usability testing for IA6 minutes
Information architecture wrap up2 minutes
Designing for User Experience summary6 minutes

8 readingsTotal 80 minutes

The role of IA in UX design10 minutes
The user's perspective of IA10 minutes
Content inventory: Building the foundation of IA10 minutes
Card sorting methods and best practices10 minutes
Navigation best practices10 minutes
How IA works with content management systems (CMS)10 minutes
Designing for all: Building accessible IA10 minutes
Case study: Analyzing an IA redesign10 minutes

8 assignmentsTotal 240 minutes

Information architecture30 minutes
Introduction to information architecture15 minutes
Understanding user needs and content inventory15 minutes
Card sorting and information organization15 minutes
Building navigation systems15 minutes
Activity: An IA redesign15 minutes
Evaluating and refining IA15 minutes
Project: Information architecture for the grocery shopping app120 minutes

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Instructor

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(25 ratings)

Microsoft

288 Courses2,519,384 learners

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Microsoft

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Reviewed on May 1, 2025

Very informative and well organised, evident that they practice what they preach (UX and IA etc..)

Reviewed on Nov 26, 2024

This course was great, very interesting and easy to understand. I have gained valuable insights for my career.

Reviewed on Mar 21, 2025

A great certification course. It would be great if it were in spanish buit, its well worth it.

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