By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,553 already enrolled
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Gain insight into a topic and learn the fundamentals.
34 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Supplier Management
- Quality Assurance
- Supplier Relationship Management
- Quality Management Systems
- Supplier Quality Management
- Quality Monitoring
- Quality Management
- Product Quality (QA/QC)
- Continuous Improvement Process
- Customer experience improvement
- Quality Improvement
- Quality Assessment
- Drive Engagement
- Lean Manufacturing
- Quality Control
- Kaizen Methodology
- Quality Assurance and Control
- Service Improvement
- Continuous Quality Improvement (CQI)
- Employee Engagement
Details to know
Shareable certificate
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Assessments
16 assignments
Taught in English
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This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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Showing 3 of 34
KP
Reviewed on Oct 30, 2025
This course provides an in-depth understanding of Total Quality Management principles and their real-world applications. The instructor explains each concept clearly.
SJ
Reviewed on Nov 23, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
BB
Reviewed on Nov 22, 2025
The course content was structured perfectly, moving from the fundamentals of TQM to advanced evaluation and improvement techniques.
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